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Power on your computer.
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When the Packard Bell logo appears,
press and hold the [F11] key to start the Recovery
Program:
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The computer will load the recovery
program.
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Select Recovery Program click Next
to continue.
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From the next screen that appears
select "Complete Recovery".
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You will be warned of data loss when
proceeding with a complete recovery and your
computer will be returned to its out of the box
setup.
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With the Complete Recovery you have
the option of keeping or deleting your user data.
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Select one of the users listed and
click on Next to continue. (User data will still
exist after recovery, but you will have to manually
find it.)
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A Recovery Program summary screen is
displayed showing details of the options selected.
Click on Next once more to continue.
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The recovery will now begin and will
take up to 15 minutes.The computer will restart
several times follow the on screen instructions.
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When completed a summary screen will
be displayed to show you where your files have been
kept.